Shipping Policy
Last Updated: 2-8-2024
At murshadpk.com, we strive to provide you with the best shopping experience possible. This shipping policy explains the terms under which we ship items purchased from our website, www.murshadpk.com.
1. Shipping Methods
We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping methods and estimated delivery times will be displayed at checkout.
2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping for orders over a certain amount, which will also be displayed at checkout.
4. Delivery Time
Delivery times are estimates and start from the date of shipping rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
5. International Shipping
We offer international shipping to many countries. Shipping rates and delivery times for international orders will be calculated and displayed at checkout. Please note that you are responsible for any customs and import taxes that may apply to your order.
6. Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
7. Shipping Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you made an error in your shipping address, please contact us as soon as possible at pkmurshad236@gmail.com.
8. Damages
murshadpk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
9. Contact Us
If you have any questions about these terms and conditions, please contact us at pkmurshad236@gmail.com or by mail at:
murshadpk.comNear union council kandhanwala P/O Mandi Bahauddin , Tehsil and District Mandi Bahauddin, Punjab ,Pakistan